Sixes Casino — Privacy Policy

Sixes Casino ("we", "us", or "the platform") places the highest priority on protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we keep it secure.

This Privacy Policy applies to all Sixes Casino services — including the website, mobile app, live chat, and any other digital platforms. By using our platform, you agree to this policy.

Sixes Casino has drafted this policy in compliance with international data protection laws and gaming license requirements. We believe transparency is the foundation of trust — which is why everything is laid out clearly and plainly.

Sixes Casino collects your information through several channels. See the table below for full details:

When you contact our support team, your conversations may be recorded. This is used to maintain and improve service quality.

Information you provide at Sixes Casino is used solely for specified purposes. We never sell your data to advertisers or third parties.

• Account Management: Account registration, login, password recovery, and security verification.
• Transaction Processing: Deposit, withdrawal, and bonus distribution processing.
• Service Improvement: Analytics to improve your overall user experience.
• Contact: Important notifications and account-related updates.
• Security: Fraud detection and account protection.
• Legal Compliance: To meet the requirements of licensing authorities and regulatory bodies.
• Responsible Gaming: Monitoring betting behavior to flag potential issues before they escalate.

Sixes Casino does not retain any data beyond the period necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Details: For the duration of your active account and 5 years after closure.
• Financial Transaction Records: Up to 7 years, as required by law.
• KYC Documents: In accordance with regulatory authority guidelines.
• Support Conversations: Up to 2 years.
• Log Data: Up to 12 months.

Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified in any way.

Sixes casino never sells your data. However, it may be shared in the following limited circumstances:

• Payment Processors: With authorized payment gateways to process deposits and withdrawals.
• KYC Partner: With identity verification service providers.
• Law Enforcement Agencies: In response to a valid court order or request from a government authority.
• Auditors & Regulators: During routine audits conducted by the licensing authority.
• Technology Service Providers: Providers of hosting, analytics, and security services.

The highest security standards are followed for all international data transfers. Your information is never sent to any country that does not meet these standards.

Sixes Casino uses cookies and similar tracking technologies on its website and app to enhance your browsing experience.

• Essential Cookies: Required to maintain your login session and ensure security — cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and other settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Security Cookie: To detect suspicious login attempts or fraudulent activity.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Sixes Casino uses industry-leading security technology to keep your data protected.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for logins and withdrawals.
• Firewall Protection: Advanced firewall protection against unauthorized access.
• Regular Security Audits: Third-party specialists conduct regular system audits.
• Data Backup: Regular backups are stored in a secure location.

In the event of a security breach, affected users will be notified by email within 72 hours.

You have specific rights over your personal data at Sixes Casino. To exercise these rights, please reach out to our support team.

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can object to how your data is being used.
• Right to Data Portability: You may request your data in a structured, portable format.
• Right to Withdraw Consent: You may withdraw your consent at any time.

Requests are typically responded to within 30 days of receipt. In complex cases, this may extend to 60 days — you will be notified in advance if that is the case.

Sixes Casino is strictly for adults (18+). We do not knowingly collect data from anyone under the age of 18.

Age is verified at registration, and KYC documents may be requested in suspicious cases. If an underage user is identified, their account is immediately suspended and any collected data is deleted.

This Privacy Policy may be updated due to changes in technology, legal requirements, or service improvements.

• For major changes, registered users will be notified by email at least 14 days in advance.
• The "Last Updated" date on this page will reflect any changes.
• For significant changes, you will be asked to confirm your acceptance of the updated policy at login.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Previous versions of our Privacy Policy are available on request. Just contact our support team.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@sixescasino.app
• Live Chat: Chat with us directly via the icon in the bottom-right corner of the website.
• Help Center: Help Center Submit a request on the page.

An initial response to your complaint is usually provided within 5 business days. We take every privacy-related concern seriously.

If you are not satisfied with our resolution, you have the right to file a complaint with the relevant regulatory authority.